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FAQs

How can I purchase Your Voucher Book ?

You can purchase the App online at www.yourvoucherbook.co.uk/purchase
 

Do I purchase the App or Activation card for the App?

If you are purchasing the App for yourself, choose the App (1st Option) and once you have gone through the checkout you will get instant access to the vouchers.

If you are purachsing as a gift select the Activation card option and order it in your name.  The Activation card will then be sent out in the post to your address and the person you are gifting it to will activate it in their own name.
 

When will my App Activation card arrive?

We post orders out on the same day through Royal Mail if ordered before 4pm Mon - Fri - If ordered after 4pm it will be posted out the next day.
 

How do I activate my App?

If you have received an activation card, to activate it go to  https://yourvoucherbook.co.uk/activate-app  and enter the code and follow the instructions to set up you account.

How many user can use the App verison?

You can have up to 4 users for each App account.
 

How do you add other users to the App?

Download the App onto the phones and enter the same email and password that you use for the account.
 

When is the 2024 editon valid until?

The 2023 edition is valid until the 7th January 2025

My vouchers won't load?

Make sure loaction services are 'Allowed while using the App' on your phone