Your Entertainer Ltd ("We") are committed to protecting and respecting your privacy.
This policy (together with our Rules of Use (https://yourvoucherbook.co.uk/rules-of-use) and end-user licence agreement as set out at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ and https://play.google.com/intl/en-US_us/about/play-terms.html (EULA)) sets out the basis on which any personal data we collect from you, or that you provide to us, through your use of our website (Website) and/or mobile application (App), will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting http://www.yourvoucherbook.co.uk and/or downloading our App [YourVoucherBook] available from https://itunes.apple.com/gb/app/your-voucher-book/id1289212833?mt=8 and https://play.google.com/store/apps/details?id=com.yvbapp, onto your mobile telephone or handheld device (Device) you are accepting the practices described in this policy.
For the purpose of UK Data Protection Legislation, the data controller is Your Entertainer Ltd of 1a Chaloner Street, Guisborough, Cleveland TS14 6QD.
We will collect and process the following data about you:
Information you give us. This is information that you give us about you by filling in forms on our website or App, or by corresponding with us (for example, by phone or e-mail). It includes information you provide when you register to use our website and/or App, subscribe to our service, place an order on our website and when you report a problem with our website and/or App. The information you give us will include: your name, address, email address and phone number, the Device’s phone number, age, username, password, financial and credit card information.
Information we collect about you and your device. Each time you visit our website or use our App we will automatically collect location information; we also use GPS technology via the App to determine your current location. Our location-enabled service requires your personal data for the feature to work. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. If you do not wish to provide your consent you should not register, download or use the App.
We use cookies to distinguish you from other users of our website and App. This helps us to provide you with a good experience when you browse our website and use our App; it also allows us to improve our website and App. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie policy (https://yourvoucherbook.co.uk/cookie-policy)
We use information held about you in the following ways:
Submitted Information: We will use this information:
Information we collect about you. We will use this information:
We will disclose the data we collect from you to the following third parties:
| Category of data | Recipient | Purpose |
|---|---|---|
| Name, email address, financial information (i.e. debit/credit card information) | Stripe | Taking online payments for purchases |
| Name address and email address | Mailgun | Sending emails to you such as purchase confirmations and activation emails |
| Potentially all data submitted by you via our website | Surge | Website support and development |
| All data held by us | Linode LLC | Cloud-based hosting server to maintain all data held by us |
We will disclose your personal information to third parties:
All information you provide to us is stored on our secure servers, our cloud based server provider is Linode LLC, a US company committed to full compliance with the General Data Protection Regulation. If you require further information please see visit Linode LLC’s website: https://www.linode.com/compliance
Any payment transactions carried out by us or our chosen third-party provider of payment processing services will be encrypted using Transport Layer Security (TLS) technology or such alternative encryption technology as updated from time to time.
Where you have chosen a password which enables you to access certain parts of our website or App, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website and/or App; any transmission is at your own risk.
We rely on performance of contract as the lawful basis on which we collect and use your personal data i.e. we require your personal data to perform our services to you, under the contract of purchase between us.
We also rely on legitimate interests as another lawful basis on which to use your personal data. Legitimate interests means we have a genuine and legitimate reason and we are not harming any of your rights and interests. We rely on legitimate interests to direct market to you via email. You can unsubscribe from our direct marketing at any time via the unsubscribe button at the bottom of the email.
We will hold your personal data (e.g. name, address and contact details) for the period we are required to retain this information by applicable UK tax law (currently 6 years).
Under the General Data Protection Regulation you have a number of important rights, free of charge. In summary, those include rights to:
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please email us at enquiries@yourentertainer.co.uk and
If you would like to unsubscribe from any direct marketing email you can also click on the ‘unsubscribe’ button at the bottom of the email newsletter.
Under UK Data Protection legislation you have the right to access information held about you. Any access request will be free of charge and we aim to respond to such requests without delay and at the latest within one month of receipt.
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail or when you next start the App. Please check back frequently to see any updates or changes to our privacy policy.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to enquiries@yourentertainer.co.uk
